Terms & Conditions
Welcome to Access Psychology! By using this website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms, please do not use our website.
Use of the website
The content of the pages of this website is for general information and use only. It is subject to change without notice. The use of any information or materials on this website is entirely at the users own risk, for which Access Psychology shall not be liable.
Access Psychology accepts no responsibility for any external websites linked to this website or accessed through this website. No linkages on the website to external websites can be taken as an endorsement of those websites.
No material on this website may be reproduced for commercial purposes without the prior written permission of Access Psychology. Content can be reproduced for personal purposes but must be reproduced in its entirety including attribution as to its source.
The use of this website and any dispute arising out of such use of the website is subject to the laws of Ireland. Your continued use of this website confirms acceptance of these terms and conditions. If you do not accept them you must exit the website immediately.
Confidentiality
Consultations with Access Psychology psychologists are confidential and without prejudice. Although you are free to discuss the contents of the consultation with third parties, no responsibility will be accepted by Access Psychology for the consequences of this.
The psychologist will not discuss the contents of the consultation with third parties without your express permission. However, under Children’s First guidelines confidentiality may be broken if the psychologist has concerns that your child or another identified person is at risk. If this occurs, it will be discussed in the consultation and recommendations will be discussed and documented.
Record Keeping
During the consultation, the psychologist may take notes which will form part of your electronic health record (EHR). If you complete questionnaires and psychometric testing, this will also form part of your EHR. The EHR is stored securely and confidentially in line with GDPR legislation.
You have the right to a copy of the EHR to verify its accuracy or to ask for it to be supplemented, deleted, updated or corrected. You also have the right to request the transfer of you EHR to a third party. If you would like a copy of the EHR, please email info@accesspsychology.ie requesting same and a copy will be provided to you within 30 days.
Cancellations and Refunds
By clicking ‘Confirm Booking & Pay’, you agree to the Access Psychology refund policy as follows:
Consultations that have been booked may be cancelled for a full refund (minus a €4 processing fee), providing they are cancelled up to 48 hours prior to the consultation time.
Consultations that are cancelled within 48 hours of the consolation time and non-attendance at consultations are subject to the full consultation fee.
In order to cancel a pre-booked consultation, please click on the link in your confirmation email and follow the instructions. Alternatively, you can email info@accesspsychology.ie with your booking reference number (this is contained in your booking confirmation email), the email address you used to make the booking, and the date and time of your booking.
Refunds will made on the means of payment used to book the consultation (e.g., credit card, debit card, etc.).
Please allow up to 30 days for refund to be processed.
In the rare occurrence that Access Psychology has to cancel your booking, you will be provided will a full refund. Access Psychology will also contact you to organise a new appointment at a time that is convenient for you.